← Back to Home

Privacy Policy

Nexelvibe Solutions ("we", "us", "our") operates this work portal. This Privacy Policy explains what personal information we collect from users of this platform, why we collect it, and how it is used and protected.

1. Information We Collect

To provide our services and verify the identity of registered users, we collect the following categories of personal information:

• Identity documents: government-issued ID proof (such as Aadhaar card) submitted for KYC verification.
• Selfie photographs: taken during account verification and, where applicable, during live work-session verification checks.
• Digital signature: collected for the purpose of signing your work agreement with us.
• Contact information: full name, email address, phone number, and residential address provided during registration.
• Payment details: UPI ID or bank account details (account holder name, account number, IFSC code, branch name) submitted for the purpose of receiving payment for completed work.
• Usage data: work submission records, login activity, IP address, device/browser information, and session timestamps, collected automatically as you use the platform.

2. Why We Collect This Information

• To verify your identity and prevent fraudulent registrations.
• To process and validate the work you submit on the platform.
• To process payments owed to you for completed work.
• To enforce the terms of the work agreement you sign with us.
• To maintain the security of your account and our platform.
• To communicate with you regarding your account, your work, or your payments.

3. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information, including restricting direct access to uploaded documents, using secure session handling, and limiting access to identity and payment data to authorized personnel only. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

4. How Long We Keep Your Information

We retain your personal information for as long as your account remains active, or as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Sharing of Information

We do not sell your personal information. We may share your information with service providers who assist us in operating the platform (such as SMS/email providers for OTP verification), or where required by law, regulation, or a valid legal process.

6. Advertisements

This platform may display third-party advertisements to support the cost of providing this service free of charge. Advertising partners may use cookies or similar technologies to deliver relevant ads. We do not share your identity documents, selfies, signatures, or payment details with advertising partners.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legal and contractual obligations to retain certain records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us